Web app

proto.cx logo

proto.cx

Proto is an AI platform for building multilingual, secure AI agents and workflows. It is used by government agencies, healthcare networks, and financial institutions in emerging markets.

Platform
Web app
Categories
AI Chatbot, AI CRM Assistant, AI Customer Service Assistant
Indexed
2024-04-07

About proto.cx

What is Proto

Proto is an AI platform trusted by emerging enterprise and government. It enables organizations to deploy inclusive AI workflows that operate across all channels and in local languages. The platform is used by government agencies, healthcare networks, and financial institutions to automate customer interactions, handle complaints, and provide insights. Proto emphasizes public trust by design, offering sovereign AI solutions for regulators and public services.

Key features

Proto provides a range of features including AI agents that can chat with institutional data, generate insights, and automate workflows. It supports voice messages, conversation translation, summaries, auto-tagging, auto-fill fields, social media scraping, and discovery. The platform is multilingual, with local language models for emerging markets. It also offers a Voice API for text-to-speech and speech recognition in languages like Kinyarwanda. Proto is compliant with ISO 27001, SOC 2 Type II, HIPAA, and GDPR, and offers dedicated LLM options.

Use cases

Proto is used in various sectors. In healthcare, it powers patient experience and customer support, automating a significant percentage of inquiries. In digital finance, it handles customer support for wallets and payment systems. Government agencies use Proto for citizen engagement, anti-scam centers, and complaint handling. For example, the Central Bank of the Philippines uses Proto for consumer complaints, and the National Bank of Rwanda deploys the Intumwa AI agent to interact with customers in local languages. Proto also serves regulators by managing complaints across multiple institutions.

Pricing

The page does not provide specific pricing details. It offers a 15-minute live demo and encourages users to sign up or contact the team for more information.

Questions

proto.cx FAQ

What is proto.cx?
proto.cx is an AI tool available as a web app in the AI Chatbot, AI CRM Assistant, AI Customer Service Assistant categories. Proto is an AI platform for building multilingual, secure AI agents and workflows. It is used by government agencies, healthcare networks, and financial institutions in emerging markets.
What is proto.cx used for?
proto.cx is filed under AI Chatbot, AI CRM Assistant, AI Customer Service Assistant in the AITOOLIST index. Proto is an AI platform for building multilingual, secure AI agents and workflows. It is used by government agencies, healthcare networks, and financial institutions in emerging markets.
Is proto.cx a web app, an extension or a native app?
proto.cx is a web app.

Listed in the AITOOLIST index since 2024-04-07.

Related

All AI Chatbot tools →

lang.ai

Lang AI is a conversation intelligence tool that has been integrated into Capacity's AI-powered support automation platform. It helps teams analyze customer interactions and improve customer experiences at scale.

WebAI Reply AssistantLarge Language Models (LLMs)+6

Customerly Aura

Customerly Aura is an AI agent that resolves customer support tickets end to end. It integrates with your data, automates workflows, and escalates to humans when needed.

WebAI CRM AssistantAI Customer Service Assistant+3

ebanqo.com

eBanqo is a unified omnichannel customer engagement platform that automates customer support and sales via AI chatbots and live chat. It serves businesses of all sizes, enabling them to manage conversations across webchat, WhatsApp, Facebook Messenger, Instagram DM, and more.

WebAI Social Media AssistantSales Assistant+5

kapturecrm.com

Kapture CX is an AI-powered customer experience platform for retail, BFSI, travel, and consumer durables. It helps teams automate and manage customer service operations.

WebAI Customer Service AssistantAI Chatbot+1

yonderhq.com

Yonder is an AI-powered customer engagement platform for tour operators. It automates phone calls, chats, reviews, and bookings to help tourism businesses save time and increase direct bookings.

WebAI Analytics AssistantAI Reviews Assistant+3

unless.com

UNLESS is an AI customer agent platform for regulated European businesses. It handles acquisition, retention, expansion, and support with a single agent, and is built to comply with GDPR, EU AI Act, and other regulations.

WebNo-Code&Low-CodeAI Knowledge Base+8