Web app
VoiceGenie
VoiceGenie is a conversational voice AI platform that automates sales calls, support queries, and customer engagement. It is designed for sales and support teams in enterprises and startups.
- Platform
- Web app
- Categories
- Sales Assistant, AI Chatbot
- Indexed
- 2024-02-19
About VoiceGenie
What is VoiceGenie
VoiceGenie is an enterprise-grade voice AI platform that deploys AI voice agents to handle outbound sales calls, customer support, and engagement. It aims to replace manual calling with automated, human-like conversations. The platform handles calls end to end, cutting costs by 32% and workload by 60% for over 1,200 teams. It has processed 12 million minutes of conversation and 3 million conversations, with 99.9% uptime.
Key features
VoiceGenie's AI agents can handle interruptions, clarify politely, understand accents and noise, and transfer calls when needed. It supports 50+ languages and integrates with CRMs like Salesforce, HubSpot, and Zoho. Users can customize voices, scripts, and workflows. The platform offers real-time actions like booking meetings, sending SMS, updating records, and triggering workflows. It provides post-call analytics, sentiment analysis, and performance metrics. Security includes GDPR, HIPAA, and PCI-DSS readiness.
Use cases
VoiceGenie is used for sales automation, lead qualification, and follow-ups, resulting in 35% more revenue pipeline and 80% faster response times. It also handles customer support queries (L1 and L2) with seamless escalation to humans. Additionally, it automates collections and renewals, reducing churn. The platform is trusted by startups and global enterprises, with a reported 1.5X lift in partner activation and 30% faster lead conversion.
Pricing
The page does not provide specific pricing details. It offers a free trial and a demo. For enterprise needs, it mentions custom onboarding, advanced integrations, and dedicated account manager, but no pricing figures are stated.
Questions
VoiceGenie FAQ
- What is VoiceGenie?
- VoiceGenie is an AI tool available as a web app in the Sales Assistant, AI Chatbot categories. VoiceGenie is a conversational voice AI platform that automates sales calls, support queries, and customer engagement. It is designed for sales and support teams in enterprises and startups.
- What is VoiceGenie used for?
- VoiceGenie is filed under Sales Assistant, AI Chatbot in the AITOOLIST index. VoiceGenie is a conversational voice AI platform that automates sales calls, support queries, and customer engagement. It is designed for sales and support teams in enterprises and startups.
- Is VoiceGenie a web app, an extension or a native app?
- VoiceGenie is a web app.
Listed in the AITOOLIST index since 2024-02-19.