Web app
Craftman
Craftman is an AI-powered support inbox for startups. It unifies chat and email in one feed and drafts replies using AI, helping founders save time on support.
- Platform
- Web app
- Categories
- AI Advertising Assistant, AI Chatbot, E-commerce Assistant, Sales Assistant, AI Customer Service Assistant
- Indexed
- 2024-02-19
About Craftman
What is Craftman
Craftman is a lightweight Intercom alternative designed for startups and founders. It provides a unified inbox for chat and email, with AI that drafts responses based on your knowledge base. The tool aims to reduce time spent on repetitive support tasks, allowing founders to focus on other aspects of their business. It is positioned as a simpler, more affordable option compared to larger platforms like Intercom.
Key features
Craftman offers several key features: a unified inbox that combines chat and email in one place, AI-powered response drafts that learn from your knowledge base and your edits, real-time analytics to track response times and satisfaction, and the ability to create AI chatbots for autopilot responses. It also supports training the AI on your website content or PDFs, and allows you to use your own domain for email.
Use cases
Craftman is ideal for solo founders, small startups, and growing teams that want to handle customer support efficiently without the bloat of enterprise tools. It can be used to manage support emails and live chat, engage website visitors with AI-powered support, and reduce response times. The AI drafts help maintain a professional and consistent tone, and the analytics provide insights into team performance.
Pricing
Craftman offers a free plan with limited features, and paid plans starting at $29 per month for the Pioneer plan, which includes 1,000 AI replies per month. The Builder plan at $49 adds feedback boards, and the Pro plan at $79 offers more widgets and AI replies. The Legend plan at $149 includes unlimited widgets, custom AI training, and API access. Annual billing offers two months free.
Questions
Craftman FAQ
- What is Craftman?
- Craftman is an AI tool available as a web app in the AI Advertising Assistant, AI Chatbot, E-commerce Assistant categories. Craftman is an AI-powered support inbox for startups. It unifies chat and email in one feed and drafts replies using AI, helping founders save time on support.
- What is Craftman used for?
- Craftman is filed under AI Advertising Assistant, AI Chatbot, E-commerce Assistant, Sales Assistant, AI Customer Service Assistant in the AITOOLIST index. Craftman is an AI-powered support inbox for startups. It unifies chat and email in one feed and drafts replies using AI, helping founders save time on support.
- Is Craftman a web app, an extension or a native app?
- Craftman is a web app.
Listed in the AITOOLIST index since 2024-02-19.