Web app
Ringly.io
Ringly.io provides AI phone support for Shopify brands. The AI agent, Seth, handles customer calls about orders, returns, and products, resolving 73% of calls without human intervention last month.
- Platform
- Web app
- Categories
- AI Analytics Assistant, AI Reply Assistant, AI Customer Service Assistant, Sales Assistant, AI Chatbot, E-commerce Assistant
- Indexed
- 2024-04-30
About Ringly.io
What is Ringly.io
Ringly.io is an AI-powered phone support solution designed specifically for Shopify brands. It uses an AI agent named Seth to answer customer calls 24/7, handling common inquiries such as order status, returns, and product questions. The service aims to reduce the burden on human support teams by resolving repetitive calls automatically. According to the website, Seth resolved 73% of calls without human assistance last month, and the company guarantees a 65% AI call resolution rate within 90 days or a full refund of subscription fees.
Key features
Ringly.io offers several key features:
- 65% resolution guarantee: They guarantee a 65% AI call resolution rate within 90 days, or they refund all subscription fees.
- Live in under an hour: Setup is quick: connect Shopify, choose escalation rules, run test calls, and go live on a new or existing number.
- You stay in control: The AI follows rules you set. High-stakes calls or those Seth cannot resolve are escalated to your team.
- 24/7 availability: Seth answers calls at any time, ensuring customers get support even outside business hours.
- Integration with Shopify: Seamlessly connects with your Shopify store to access order and product information.
Use cases
Ringly.io is ideal for Shopify brands that receive a high volume of repetitive customer calls. Common use cases include:
- Handling order status inquiries, such as 'Where is my order?'
- Managing return requests and processing returns.
- Answering product-related questions, like size or availability.
- Reducing the workload on human support teams by resolving simple calls automatically.
- Providing after-hours support to improve customer satisfaction. The service is trusted by various Shopify brands, as indicated by testimonials on the website.
Questions
Ringly.io FAQ
- What is Ringly.io?
- Ringly.io is an AI tool available as a web app in the AI Analytics Assistant, AI Reply Assistant, AI Customer Service Assistant categories. Ringly.io provides AI phone support for Shopify brands. The AI agent, Seth, handles customer calls about orders, returns, and products, resolving 73% of calls without human intervention last month.
- What is Ringly.io used for?
- Ringly.io is filed under AI Analytics Assistant, AI Reply Assistant, AI Customer Service Assistant, Sales Assistant, AI Chatbot, E-commerce Assistant in the AITOOLIST index. Ringly.io provides AI phone support for Shopify brands. The AI agent, Seth, handles customer calls about orders, returns, and products, resolving 73% of calls without human intervention last month.
- Is Ringly.io a web app, an extension or a native app?
- Ringly.io is a web app.
Listed in the AITOOLIST index since 2024-04-30.