Web app
Ribbo AI
Ribbo AI is a platform that lets you train AI chatbots on your own content and deploy them on your website, WhatsApp, or Slack. It is designed for customer support teams that want to automate responses without needing AI expertise.
- Platform
- Web app
- Categories
- —
- Indexed
- 2024-02-19
About Ribbo AI
What is Ribbo AI
Ribbo AI is a customer support platform that turns your existing documentation, website content, FAQs, and Q&A pairs into a trained AI agent. You can choose from AI models like GPT-4o, Claude Sonnet, Gemini, and Llama 3. The agent can be embedded on your website or integrated with WhatsApp and Slack. It is built specifically for customer support, not generic chat, and includes features like human handoff, analytics, and conversation monitoring.
Key features
Ribbo AI offers several features to streamline customer support:
- Train on your content: Upload PDFs, provide a website URL for auto-crawling, add plain text, or Q&A pairs.
- No-code setup: Deploy your agent in minutes with a single line of code.
- Multi-channel: Works on website chat, WhatsApp, and Slack.
- Choose your AI model: Select from GPT-4o, Claude Sonnet, Gemini, or Llama 3.
- Human handoff: Set rules for escalation, and customers can request a human at any time.
- Analytics: Track resolution rates, top query topics, and unanswered questions.
- Conversation monitoring: Read live and past conversations, flag issues, and retrain from real examples.
- Customization: Customize the widget's appearance and bot icon.
- Security: Data is encrypted at rest and in transit, GDPR compliant, and never used to train models.
Use cases
Ribbo AI is ideal for businesses that want to automate customer support without increasing headcount. Use cases include:
- E-commerce: Handle order returns, shipping inquiries, and billing questions.
- SaaS: Provide product support, answer feature questions, and manage subscription issues.
- Any business with a knowledge base: Turn existing docs and FAQs into a 24/7 support agent.
- Multi-channel support: Deploy the same agent across website, WhatsApp, and Slack for consistent responses.
- Human handoff: Escalate complex or sensitive issues to human agents with full conversation context.
Pricing
The page does not provide specific pricing details. It mentions a free trial with no credit card required, and a credit system (31/10000 credits shown in a screenshot). For accurate pricing, visit the Ribbo AI website.
Questions
Ribbo AI FAQ
- What is Ribbo AI?
- Ribbo AI is an AI tool available as a web app. Ribbo AI is a platform that lets you train AI chatbots on your own content and deploy them on your website, WhatsApp, or Slack. It is designed for customer support teams that want to automate responses without needing AI expertise.
- Is Ribbo AI a web app, an extension or a native app?
- Ribbo AI is a web app.
Listed in the AITOOLIST index since 2024-02-19.
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