Web app
Elastic Bot
Elastic Bot is an AI-powered chatbot platform that helps businesses automate customer support, lead generation, and conversational commerce across multiple channels. It is designed for ecommerce, retail, insurance, banking, travel, hospitality, and government sectors.
- Platform
- Web app
- Categories
- —
- Indexed
- 2024-02-19
About Elastic Bot
What is Elastic Bot
Elastic Bot is an AI chatbot and live chat platform that enables businesses to automate customer interactions. It supports multiple channels including WhatsApp, Facebook, Instagram, Google My Business, and 10+ others. The platform offers multilingual support in 20+ languages and integrates with third-party applications and CRMs. Elastic Bot aims to improve customer engagement, support automation, and lead generation.
Key features
Key features include:
- Omnichannel engagement: Deploy bots on WhatsApp, Facebook, Instagram, Google My Business, and more.
- Multilingual support: Interact in 20+ languages.
- OneView Inbox: Unified view of all conversations.
- DocuSense: AI-powered answers to complex questions.
- Live chat: Balance automation with human agents.
- Integrations: Connect with third-party tools and CRMs.
- Ready-to-use solutions: Pre-built bots for various industries.
Use cases
Elastic Bot provides tailored solutions for different sectors:
- Ecommerce & Retail: Conversational selling, product recommendations, and answering customer queries.
- Insurance & Banking: Lead generation, client service, policy sales and renewals.
- Travel & Hospitality: Creating 5-star customer experiences, including hotel booking.
- Government: Serving citizens 24/7 with automated assistance.
Pricing
Elastic Bot offers three pricing plans:
- Business: AED 1099/month, includes omni-channel chatbot platform, no code required, supports Website, WhatsApp, Facebook Messenger, Instagram, Google My Business, and WhatsApp E-commerce.
- Business PRO: AED 1999/month, adds Telegram, Wechat, Line, Viber, Slack, Shopify, WooCommerce, Video Chat, and Advanced Integrations like ChatGPT.
- On-Premise: Contact for pricing, includes Business Pro features plus extended bot building and customization support, hosted on your own servers.
Questions
Elastic Bot FAQ
- What is Elastic Bot?
- Elastic Bot is an AI tool available as a web app. Elastic Bot is an AI-powered chatbot platform that helps businesses automate customer support, lead generation, and conversational commerce across multiple channels. It is designed for ecommerce, retail, insurance, banking, travel, hospitality, and government sectors.
- Is Elastic Bot a web app, an extension or a native app?
- Elastic Bot is a web app.
Listed in the AITOOLIST index since 2024-02-19.