Web app

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eesel AI

eesel AI provides fully autonomous AI agents for customer service, content, and operations. These agents integrate with existing apps and are ready in minutes, helping teams handle tickets, write content, and answer questions.

Platform
Web app
Categories
Indexed
2024-02-19

About eesel AI

What is eesel AI

eesel AI is a platform that lets you hire fully autonomous AI agents for customer service, content, and operations. These agents live in your existing apps, such as Zendesk, Slack, and Salesforce, and are operational in minutes. They learn from your company's history, including past tickets and documentation, to provide instant, accurate responses. eesel AI is designed for teams that want to fill gaps in their workflows without adding headcount, and it is used by companies like Anytime Fitness, BitGo, and Ecosa.

Key features

Quick onboarding: Connect eesel to your apps and it starts learning immediately, with no coding required.

Teammate-like interaction: You can brief eesel like any other teammate, setting rules and tone, and it follows through.

Multi-channel support: Works across helpdesks, Slack, and websites, handling tickets, content, and operations.

Autonomous resolution: Resolves straightforward tickets end-to-end and escalates complex cases to humans.

Draft mode: Allows you to run the agent in draft mode first, reviewing responses before going live.

Use cases

Helpdesk: Drafts customer service responses, handles tickets, and escalates when needed.

Blog Writer: Researches, drafts, and publishes blog posts in your voice.

E-commerce: Answers product questions, recommends items, and handles order inquiries.

Internal support: Answers internal questions and surfaces documentation instantly, as seen with BitGo.

Multi-channel support: Integrates with Zendesk, Slack, and websites to handle thousands of tickets per month, as with Ecosa.

Pricing

The page mentions "Try free" and "Get started free," but does not provide specific pricing details. For more information, you would need to contact eesel AI directly.

Questions

eesel AI FAQ

What is eesel AI?
eesel AI is an AI tool available as a web app. eesel AI provides fully autonomous AI agents for customer service, content, and operations. These agents integrate with existing apps and are ready in minutes, helping teams handle tickets, write content, and answer questions.
Is eesel AI a web app, an extension or a native app?
eesel AI is a web app.

Listed in the AITOOLIST index since 2024-02-19.