Web app
Breezy.chat
Breezy is an AI customer service tool for booking businesses. It answers customer questions, reschedules, refunds, and sends tickets, and escalates to humans when needed.
- Platform
- Web app
- Categories
- Other
- Indexed
- 2024-02-19
About Breezy.chat
What is Breezy
Breezy is an AI customer service solution designed for booking businesses. It connects to your booking platform to handle customer inquiries automatically, 24/7. It can answer questions, reschedule bookings, process refunds, and send tickets. When a conversation requires human intervention, it escalates with a summary. Breezy also offers a phone answering service with a real number.
Key features
Breezy integrates with your booking platform to access live bookings, availability, and refunds. It learns your website, policies, and tone of voice to provide accurate and personalized responses. It can reschedule bookings, issue refunds to card, credit, or voucher, and resend tickets. It escalates conversations to humans with a summary and allows live takeover. It also answers phone calls with a real number, using one credit per 30 seconds.
Use cases
Breezy is used by businesses like kayak hire, walking tours, and clinics. It handles customer questions at any hour, reducing contact rates by 80% and improving customer satisfaction by 60%. It automates routine tasks like rescheduling and refunds, freeing staff to focus on other work. It also answers phone calls, reducing the time staff spend on the phone.
Pricing
Breezy has plain pricing starting from £129 per month. One credit equals one conversation, charged when it closes. Phone numbers cost from 20 credits a month, and each 30 seconds of phone time uses one credit. You can see pricing and book a demo on their website.
Questions
Breezy.chat FAQ
- What is Breezy.chat?
- Breezy.chat is an AI tool available as a web app in the Other category. Breezy is an AI customer service tool for booking businesses. It answers customer questions, reschedules, refunds, and sends tickets, and escalates to humans when needed.
- What is Breezy.chat used for?
- Breezy.chat is filed under Other in the AITOOLIST index. Breezy is an AI customer service tool for booking businesses. It answers customer questions, reschedules, refunds, and sends tickets, and escalates to humans when needed.
- Is Breezy.chat a web app, an extension or a native app?
- Breezy.chat is a web app.
Listed in the AITOOLIST index since 2024-02-19.
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