Web app
Botme.io
Botme is an AI customer support tool that answers customer questions instantly using your own content. It helps businesses reduce ticket volume and automate support.
- Platform
- Web app
- Categories
- AI Chatbot
- Indexed
- 2024-04-04
About Botme.io
What is Botme
Botme is an AI customer support platform that connects to your docs, help center, and policies to answer customer questions instantly and accurately, in their language, day or night. It is designed for businesses that want to scale support without adding headcount. The tool can be set up in under 5 minutes and requires no credit card to start.
Key features
Botme offers several features to enhance customer support:
- Calendar booking: Connect Google Calendar to let customers book meetings directly in the chat.
- Custom actions: Trigger buttons that open pages, start calls, draft emails, or capture leads.
- Product recommendations: Sync WooCommerce catalog to suggest products with images and pricing.
- Lead generation: Capture leads with a quick form when buying intent is detected.
- Citations: Every response is grounded in your approved content with citations.
- Multilingual support: Replies in 90+ languages automatically.
- Human handoff: Route to a live agent based on intent, sentiment, or confidence.
- Analytics: Track containment rate, unanswered questions, and trends.
Use cases
Botme is suitable for various use cases:
- Deflect repetitive tickets: Automate common questions to free up your team.
- Provide instant answers: Resolve customer questions before they reach your inbox.
- Book meetings: Allow customers to schedule appointments without leaving the chat.
- Recommend products: Turn support conversations into sales by suggesting relevant WooCommerce products.
- Capture leads: Gather contact information from visitors showing buying intent.
- Multilingual support: Serve customers in their preferred language automatically.
Pricing
Botme offers simple, transparent pricing with a free plan and paid tiers:
- Free: €0/mo, includes 1 AI agent, 50 messages/month, website & docs ingest, starter knowledge base, citations.
- Pro: €39/mo (billed monthly), includes 2 AI agents, 1,500 messages/month, standard knowledge base, knowledge gap insights, 90+ languages, human handoff rules.
- Business: €119/mo (billed monthly), includes 3 AI agents, 10,000 messages/month, large knowledge base, WooCommerce integration, order tracking, product recommendations.
- Enterprise: Custom plan with SSO, dedicated support, and governance.
Save 16% with annual billing. No credit card required, cancel anytime.
Questions
Botme.io FAQ
- What is Botme.io?
- Botme.io is an AI tool available as a web app in the AI Chatbot category. Botme is an AI customer support tool that answers customer questions instantly using your own content. It helps businesses reduce ticket volume and automate support.
- What is Botme.io used for?
- Botme.io is filed under AI Chatbot in the AITOOLIST index. Botme is an AI customer support tool that answers customer questions instantly using your own content. It helps businesses reduce ticket volume and automate support.
- Is Botme.io a web app, an extension or a native app?
- Botme.io is a web app.
Listed in the AITOOLIST index since 2024-04-04.