Web app
airkit.com
Agentforce is an AI agent platform by Salesforce that provides 24/7 autonomous support for customers and employees. It is designed for businesses looking to integrate AI agents with the Salesforce ecosystem.
- Platform
- Web app
- Categories
- AI Customer Service Assistant, E-commerce Assistant, AI Chatbot
- Indexed
- 2024-04-04
About airkit.com
What is Agentforce
Agentforce is an AI agent platform that delivers 24/7 autonomous support at enterprise scale. It extends agents to various channels such as the web, phone, and apps, allowing humans and agents to work together to improve customer experiences. The platform is built on the Salesforce ecosystem, leveraging trusted business data and large language models to handle tasks autonomously.
Key features
Agentforce includes Agent Builder for configuring agents, subagents, and actions in a few clicks. Agent Script provides precise control for creating business-ready agents. Agentforce Voice brings AI-powered voice to every channel. Observability tools allow monitoring and optimizing agent performance in near real time. MCP Support enables secure interoperability with external tools. Multi-Agent Orchestration allows building collaborative AI agent teams.
Use cases
Agentforce supports various use cases including customer service, employee support, appointment scheduling, sales development, product recommendation, and event support. It provides always-on support, automates routine tasks, schedules appointments based on context, drives sales growth, and personalizes communications. These use cases aim to reduce response times, increase productivity, and improve efficiency.
Questions
airkit.com FAQ
- What is airkit.com?
- airkit.com is an AI tool available as a web app in the AI Customer Service Assistant, E-commerce Assistant, AI Chatbot categories. Agentforce is an AI agent platform by Salesforce that provides 24/7 autonomous support for customers and employees. It is designed for businesses looking to integrate AI agents with the Salesforce ecosystem.
- What is airkit.com used for?
- airkit.com is filed under AI Customer Service Assistant, E-commerce Assistant, AI Chatbot in the AITOOLIST index. Agentforce is an AI agent platform by Salesforce that provides 24/7 autonomous support for customers and employees. It is designed for businesses looking to integrate AI agents with the Salesforce ecosystem.
- Is airkit.com a web app, an extension or a native app?
- airkit.com is a web app.
Listed in the AITOOLIST index since 2024-04-04.
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