Web app
247-inc.com
[24]7.ai provides AI-powered customer experience management solutions and services. It helps global brands deliver personalized, automated support across channels to enhance customer loyalty and agent performance.
- Platform
- Web app
- Categories
- AI Customer Service Assistant
- Indexed
- 2024-04-12
About 247-inc.com
What is [24]7.ai
[24]7.ai is a customer experience (CX) platform that combines AI-powered self-service, omnichannel engagement, and campaign management. It is designed for global brands to deliver personalized and contextual support across all touchpoints, from acquisition to loyalty. The platform is built on extensive contact center knowledge and data, aiming to improve customer satisfaction and agent productivity.
Key features
The platform includes AI-powered self-service for instant answers, intent-based ad targeting for personalized messaging, and interaction analytics to analyze 100% of interactions. It also offers tools to enhance agent experience and productivity, and a global operating framework called 'ACE' to boost agent performance. The platform supports omnichannel engagement and campaign management.
Use cases
Use cases include improving lead generation through targeted ads, increasing customer issue resolution with self-service, and maximizing contact center performance with analytics. Case studies show results like a 78% increase in RPC for an electronics retailer, a 5.75% click-through rate for a pet insurance leader, and a $1.8 million incremental revenue for PepsiCo. The platform is used across industries including retail, telecom, and insurance.
Pricing
The page does not provide specific pricing information. It offers a request demo option for interested customers.
Questions
247-inc.com FAQ
- What is 247-inc.com?
- 247-inc.com is an AI tool available as a web app in the AI Customer Service Assistant category. [24]7.ai provides AI-powered customer experience management solutions and services. It helps global brands deliver personalized, automated support across channels to enhance customer loyalty and agent performance.
- What is 247-inc.com used for?
- 247-inc.com is filed under AI Customer Service Assistant in the AITOOLIST index. [24]7.ai provides AI-powered customer experience management solutions and services. It helps global brands deliver personalized, automated support across channels to enhance customer loyalty and agent performance.
- Is 247-inc.com a web app, an extension or a native app?
- 247-inc.com is a web app.
Listed in the AITOOLIST index since 2024-04-12.
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