Web app
Zapier
Zapier is an AI orchestration platform that connects AI models and agents to over 9,000 apps. It provides governance, security, and visibility for AI workflows, used by over 3 million businesses.
- Platform
- Web app
- Categories
- AI Workflow Management
- Indexed
- 2024-02-19
About Zapier
What is Zapier
Zapier is a platform that enables teams to build and scale AI workflows and agents across more than 9,000 apps. It provides a governed environment where AI assistants like Claude and ChatGPT can connect to business tools through MCP (Model Context Protocol), and developers can use the Zapier SDK for custom AI applications. With features like a single auth layer, audit trail, and policy set, Zapier ensures secure and visible AI operations. Trusted by over 3 million businesses, it supports SOC 2 Type II compliance and GDPR/CCPA standards.
Key features
Zapier offers several key features:
- Connect any AI to 9,000+ apps: Use MCP for assistants like Claude and ChatGPT, or the SDK for custom AI apps.
- AI agents that take action: Automate tasks like scoring leads, processing documents, and routing tickets.
- Governance: IT can set guardrails, manage model access, and see all AI activity.
- One auth layer: No hardcoded API keys; credentials are managed consistently.
- One audit trail: All actions from AI assistants and developer tools are logged in a single admin log.
- One policy set: Rules apply across MCP clients and SDK callers equally.
- One runtime: Reliable execution with retries and error recovery, backed by Zapier's 13-year-old infrastructure.
Use cases
Zapier is used by teams to integrate AI into their workflows. Common use cases include:
- AI agents for business processes: Automate lead scoring, document processing, ticket routing, and request handling.
- Connecting AI assistants to business tools: Enable Claude, ChatGPT, and other MCP clients to access apps like Salesforce, Slack, and Gmail.
- Developer integration: Use the Zapier SDK to build custom AI applications with governed access to 9,000+ apps.
- Enterprise governance: Provide IT with visibility and control over AI usage across the organization, reducing shadow IT.
Pricing
The page does not provide specific pricing details. It mentions 'Start free with email' and 'Start free with Google', indicating a free tier is available. For more information, users are encouraged to explore the platform or contact Zapier for enterprise options.
Questions
Zapier FAQ
- What is Zapier?
- Zapier is an AI tool available as a web app in the AI Workflow Management category. Zapier is an AI orchestration platform that connects AI models and agents to over 9,000 apps. It provides governance, security, and visibility for AI workflows, used by over 3 million businesses.
- What is Zapier used for?
- Zapier is filed under AI Workflow Management in the AITOOLIST index. Zapier is an AI orchestration platform that connects AI models and agents to over 9,000 apps. It provides governance, security, and visibility for AI workflows, used by over 3 million businesses.
- Is Zapier a web app, an extension or a native app?
- Zapier is a web app.
Listed in the AITOOLIST index since 2024-02-19.
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