Web app
Wasapi
Wasapi is a multi-agent platform for customer service teams using WhatsApp. It centralizes conversations, automates repetitive responses, and provides supervision tools.
- Platform
- Web app
- Categories
- AI Chatbot, AI Customer Service Assistant, AI Advertising Assistant
- Indexed
- 2024-02-19
About Wasapi
What is Wasapi
Wasapi is a professional multi-agent platform designed for customer service teams that use WhatsApp. It centralizes all conversations, lines, and agents in a single panel, allowing teams to manage high volumes of chats efficiently. The platform is aimed at businesses that feel overwhelmed by customer inquiries, need better supervision, or want to automate repetitive tasks. Wasapi uses the official WhatsApp API to ensure security and reliability.
Key features
Wasapi offers a smart chat system with organized inboxes, live multi-agent collaboration, and intelligent auto-assignment. It supports multiple lines and agents with secure individual access. Chatbots and AI assistants provide 24/7 responses and lead filtering. Sales funnels help visualize and prioritize opportunities. Campaigns and mass messaging use the official API to avoid blocks. An API and integrations with Make allow connection to over 2,500 apps.
Use cases
Wasapi is suitable for teams that receive hundreds of daily conversations and need to assign chats to specific agents. Supervisors can monitor all chats in real time and maintain full control. Businesses that invest in advertising can capture and classify leads efficiently. Companies looking to automate repetitive responses can use chatbots to handle basic queries, freeing agents for high-value interactions.
Pricing
The page does not provide specific pricing details. It offers a free trial and a demo. Users are encouraged to try Wasapi or request a demo to learn more about plans.
Questions
Wasapi FAQ
- What is Wasapi?
- Wasapi is an AI tool available as a web app in the AI Chatbot, AI Customer Service Assistant, AI Advertising Assistant categories. Wasapi is a multi-agent platform for customer service teams using WhatsApp. It centralizes conversations, automates repetitive responses, and provides supervision tools.
- What is Wasapi used for?
- Wasapi is filed under AI Chatbot, AI Customer Service Assistant, AI Advertising Assistant in the AITOOLIST index. Wasapi is a multi-agent platform for customer service teams using WhatsApp. It centralizes conversations, automates repetitive responses, and provides supervision tools.
- Is Wasapi a web app, an extension or a native app?
- Wasapi is a web app.
Listed in the AITOOLIST index since 2024-02-19.