Web app
Voiceflow ai
Voiceflow is an enterprise conversational AI platform for building, launching, and scaling chat and voice AI agents. It is designed for customer support and CX teams to improve resolution and control costs.
- Platform
- Web app
- Categories
- —
- Indexed
- 2024-02-19
About Voiceflow ai
What is Voiceflow
Voiceflow is an enterprise conversational AI platform that enables teams to build, launch, and scale AI agents for customer support and experience. It provides a visual workflow designer, integrated prototyping, and NLU modeling, allowing both technical and non-technical users to create sophisticated conversational experiences. The platform is powered by the Agentic Context Engine, which turns complex conversations into enriched customer experiences. Voiceflow is trusted by over 4,000 customers and 200,000 users, with a 4.8/5 rating.
Key features
Voiceflow offers a comprehensive suite for conversational AI development. Key features include a visual flow builder for designing intelligent workflows, integrated prototyping for real-time testing, and NLU modeling for natural language understanding. It supports omnichannel deployment, including web widgets, phone integration, and more. The platform emphasizes collaboration, enabling teams to work together on designs and share best practices. It also provides powerful API capabilities and a code editor for developers, ensuring flexibility and scalability.
Use cases
Voiceflow is used by enterprises to automate customer support, deflect tickets, and improve resolution rates. For example, Trilogy automated 60% of customer support across 90 products in 12 weeks. StubHub International launched an AI support agent in 90 days, empowering non-technical teams. Sanlam Studios built an AI financial coach that educates users and drives leads. Turo created a scalable, multilingual support chatbot in two months. These use cases demonstrate Voiceflow's versatility across industries and its ability to deliver measurable ROI.
Pricing
The page does not provide specific pricing details. It offers a free sign-up option and encourages booking a demo for enterprise solutions. For detailed pricing, interested users are directed to contact the sales team.
Questions
Voiceflow ai FAQ
- What is Voiceflow ai?
- Voiceflow ai is an AI tool available as a web app. Voiceflow is an enterprise conversational AI platform for building, launching, and scaling chat and voice AI agents. It is designed for customer support and CX teams to improve resolution and control costs.
- Is Voiceflow ai a web app, an extension or a native app?
- Voiceflow ai is a web app.
Listed in the AITOOLIST index since 2024-02-19.