Web app
Teloz
Teloz is an AI-powered cloud contact center and unified communications platform for US support teams. It combines phone, SMS, omnichannel messaging, and an AI receptionist in one dashboard.
- Platform
- Web app
- Categories
- —
- Indexed
- 2024-02-19
About Teloz
What is Teloz
Teloz is a US-based cloud contact center and unified communications platform. One subscription covers cloud phone, video, messaging, AI call handling, and real-time analytics. It is designed for teams that need to handle customer interactions across voice, SMS, web chat, and social media from a single interface. The platform includes a cloud phone system, AI receptionist, omnichannel contact center, business SMS, AI agent assist, and over 100 integrations. It requires no hardware and offers a free trial with no credit card for setup.
Key features
The platform includes a cloud phone system with unlimited US and Canada calling, business SMS/MMS, and 10DLC handled. The AI receptionist answers calls in parallel, qualifies callers, books appointments, and summarizes calls. The omnichannel contact center provides skills-based ACD, live supervisor views, and a unified inbox for voice, SMS, web chat, WhatsApp, and social. AI agent assist offers live whisper prompts, sentiment scoring, and searchable transcripts. Real-time analytics dashboards show call volume, agent status, sentiment, and QoS telemetry. Over 100 native integrations include Salesforce, HubSpot, Zoho, Pipedrive, and Zendesk.
Use cases
Teloz is used by US teams across various industries. A director of operations at a dental group used the AI receptionist to reduce no-shows by 22% in six weeks. A home services company with four clinics switched from a stitched PBX stack and cut monthly costs by 38%. A law firm uses the website chatbot to book legal consults automatically. A hospitality brand uses the omnichannel inbox to manage web chat, Instagram DMs, SMS, and phone calls in one thread, improving CSAT from 4.1 to 4.7 in a quarter.
Pricing
Teloz offers a free trial with no credit card required for setup. The page mentions that deeper pricing details are available on the /pricing page and in a 12-minute live demo. Specific pricing tiers are not listed on this page.
Questions
Teloz FAQ
- What is Teloz?
- Teloz is an AI tool available as a web app. Teloz is an AI-powered cloud contact center and unified communications platform for US support teams. It combines phone, SMS, omnichannel messaging, and an AI receptionist in one dashboard.
- Is Teloz a web app, an extension or a native app?
- Teloz is a web app.
Listed in the AITOOLIST index since 2024-02-19.