Web app
Stylo
Stylo is a Zendesk AI assistant that drafts responses for support agents. It helps teams save time by providing context-aware replies that match the brand voice.
- Platform
- Web app
- Categories
- —
- Indexed
- 2024-02-19
About Stylo
What is Stylo
Stylo is an AI assistant designed for Zendesk, operating inside every ticket. It understands the customer problem, finds the solution, and writes a reply for agents to paste. The tool aims to speed up response times without sacrificing the quality and human touch of support interactions.
Key features
Stylo offers draft responses that match your brand voice, with controls to ensure it sounds like you. It integrates with platforms like Shopify to provide more context for AI. Additionally, Stylo Voice and Scores apps allow you to translate, score, and summarize calls. Scribe and Scorecard help build an A+ knowledgebase by providing monthly reports on Help Center readiness and drafting articles.
Use cases
Stylo is used by support teams to handle customer queries more efficiently. It is particularly useful for reducing SLA response times and improving customer sentiment. The tool is praised for streamlining workflows and enabling agents to focus on customers rather than writing responses from scratch.
Pricing
Stylo starts at $15 per agent per month. More detailed pricing information is available on their website.
Questions
Stylo FAQ
- What is Stylo?
- Stylo is an AI tool available as a web app. Stylo is a Zendesk AI assistant that drafts responses for support agents. It helps teams save time by providing context-aware replies that match the brand voice.
- Is Stylo a web app, an extension or a native app?
- Stylo is a web app.
Listed in the AITOOLIST index since 2024-02-19.