Web app
powered by ChatGPT
CX Genie is an AI-powered customer engagement platform that lets businesses create AI agents, automate workflows, and collaborate with human support. It is designed for customer support teams, agencies, and e-commerce businesses.
- Platform
- Web app
- Categories
- AI Customer Service Assistant, AI Reply Assistant, AI Product Description Generator, AI Chatbot
- Indexed
- 2024-02-19
About powered by ChatGPT
What is CX Genie
CX Genie is a next-gen AI customer engagement platform that combines AI agents, automated workflows, and human collaboration. It allows businesses to create AI agents in three simple steps: sign up, customize the agent using templates or a visual workflow builder, and go live on any platform. The platform is designed to increase operational efficiency by up to 500% and is trusted by over 100,000 users across industries.
Key features
Key features include intelligent conversational AI with multi-source responses and learning from conversations, AI auto-reply for 24/7 support in multiple languages, helpdesk management with flexible chat assignment and CSAT reports, ticket management, and emotion and intent detection. Additional features include AI collect lead forms, custom chat flows, team activity tracking, auto-collect feedback, and auto-tagging by AI.
Use cases
CX Genie is suitable for customer support teams, agencies, and e-commerce businesses. It can be used to automate sales, collect leads, provide customer support, and manage multi-channel interactions. The platform can learn a product list and recommend accurate product matches to customers. It also supports human handover for complex queries, ensuring a smooth transition from AI to human agents.
Pricing
CX Genie offers five pricing plans: Free (1 seat, 200 conversations/month), Starter ($39.99/month, 5 seats, 5,000 conversations), Team ($89.99/month, 15 seats, 15,000 conversations), Business ($249.99/month, unlimited seats, 60,000 conversations, white label), and Enterprise (custom pricing with features like SAML SSO, custom AI model, and 99.9% SLA). Annual billing saves up to 16%.
Questions
powered by ChatGPT FAQ
- What is powered by ChatGPT?
- powered by ChatGPT is an AI tool available as a web app in the AI Customer Service Assistant, AI Reply Assistant, AI Product Description Generator categories. CX Genie is an AI-powered customer engagement platform that lets businesses create AI agents, automate workflows, and collaborate with human support. It is designed for customer support teams, agencies, and e-commerce businesses.
- What is powered by ChatGPT used for?
- powered by ChatGPT is filed under AI Customer Service Assistant, AI Reply Assistant, AI Product Description Generator, AI Chatbot in the AITOOLIST index. CX Genie is an AI-powered customer engagement platform that lets businesses create AI agents, automate workflows, and collaborate with human support. It is designed for customer support teams, agencies, and e-commerce businesses.
- Is powered by ChatGPT a web app, an extension or a native app?
- powered by ChatGPT is a web app.
Listed in the AITOOLIST index since 2024-02-19.