Web app
Poly ai
PolyAI is an enterprise platform for building and deploying lifelike voice AI agents. It is designed for businesses that need to handle complex customer conversations across various channels.
- Platform
- Web app
- Categories
- AI Voice Assistants, AI Advertising Assistant, AI Chatbot, AI Product Description Generator, AI Customer Service Assistant
- Indexed
- 2024-02-19
About Poly ai
What is PolyAI
PolyAI is an enterprise platform where dialog agents get built, run, adapt, and iterate in real time. It is now open to enterprise builders. The platform is designed to handle complex conversations, including fraud, outage, triage, multilingual disputes, and more. PolyAI's proprietary model, Raven, is trained on over 1 billion enterprise conversations, enabling agents to understand and respond naturally.
Key features
PolyAI offers two ways to build: the Poly Agent Builder for non-technical teams and the ADK for developers, both running on the same dialog-native runtime. The platform provides full-stack dialog agents, not just chatbots or voice bolted onto chat. It includes guardrails for compliance, brand, and experience, with SOC 2, HIPAA, GDPR, and PCI DSS as standard. Brand voice remains consistent across every conversation, channel, and language, with full visibility into every agent decision.
Use cases
PolyAI is used across various industries, including healthcare, hospitality, retail, and delivery. For example, a health insurance provider saw a 0 pt CSAT boost from day one, a hotel and casino brand generated $0.2M revenue from one voice agent, a retail clothing brand reduced seasonal hiring by 0% saving $1 million+, and a global delivery company resolved 0% of calls without human agents. Customers like Howard Brown Health, Fogo de Chão, and Audibel report high accuracy and natural interactions.
Pricing
The page does not provide specific pricing details. It offers options to 'Start building' and 'Request demo', suggesting a custom pricing model based on enterprise needs.
Questions
Poly ai FAQ
- What is Poly ai?
- Poly ai is an AI tool available as a web app in the AI Voice Assistants, AI Advertising Assistant, AI Chatbot categories. PolyAI is an enterprise platform for building and deploying lifelike voice AI agents. It is designed for businesses that need to handle complex customer conversations across various channels.
- What is Poly ai used for?
- Poly ai is filed under AI Voice Assistants, AI Advertising Assistant, AI Chatbot, AI Product Description Generator, AI Customer Service Assistant in the AITOOLIST index. PolyAI is an enterprise platform for building and deploying lifelike voice AI agents. It is designed for businesses that need to handle complex customer conversations across various channels.
- Is Poly ai a web app, an extension or a native app?
- Poly ai is a web app.
Listed in the AITOOLIST index since 2024-02-19.