Web app
PlugBear
Runbear is an AI agent for ops teams that automates Slack inboxes and connects to 2,000+ tools. It helps customer support, sales operations, and HR teams by drafting responses and taking actions directly in Slack.
- Platform
- Web app
- Categories
- Other
- Indexed
- 2024-02-19
About PlugBear
What is Runbear
Runbear is an AI agent designed for ops teams, customer success, and RevOps. It integrates with Slack, Microsoft Teams, and Discord, and connects to over 2,000 tools. The agent can be configured in about 10 minutes without engineering help, and it operates as a shared teammate in channels, with per-user authentication and your team's voice. It aims to reduce the time spent on repetitive tasks by drafting responses, preparing decks, and flagging at-risk accounts.
Key features
Runbear offers shared agents in Slack with per-user auth. It can be triggered by events like new Intercom conversations or usage analytics, and it drafts replies or actions in the same thread. It connects to tools like HubSpot, Google Slides, and Slack to log activities and send messages. It also provides pre-built agents for support, HR, sales ops, and RevOps, each with specific workflows. Runbear sits on top of existing AI tools like Slack AI or Claude, adding named agents and team knowledge.
Use cases
Runbear is used for customer support, where it reads docs and past tickets to draft answers in Slack threads. For HR, it helps with onboarding by answering new joiners' questions. Sales ops uses it to prepare for calls with account context and build tailored decks. RevOps monitors usage to flag accounts at risk of churn. It can also draft responses to Reddit threads or internal queries, and it can tag humans when it's unsure.
Pricing
The page mentions 'Get Started for Free' and 'No credit card needed', but does not provide detailed pricing tiers. It appears to offer a self-serve option, but specific pricing information is not stated.
Questions
PlugBear FAQ
- What is PlugBear?
- PlugBear is an AI tool available as a web app in the Other category. Runbear is an AI agent for ops teams that automates Slack inboxes and connects to 2,000+ tools. It helps customer support, sales operations, and HR teams by drafting responses and taking actions directly in Slack.
- What is PlugBear used for?
- PlugBear is filed under Other in the AITOOLIST index. Runbear is an AI agent for ops teams that automates Slack inboxes and connects to 2,000+ tools. It helps customer support, sales operations, and HR teams by drafting responses and taking actions directly in Slack.
- Is PlugBear a web app, an extension or a native app?
- PlugBear is a web app.
Listed in the AITOOLIST index since 2024-02-19.