Web app
Paka AI
Paka AI provides AI agents that handle phone calls and WhatsApp messages for businesses. It automates customer interactions, including call routing, appointment scheduling, and message capture.
- Platform
- Web app
- Categories
- AI Email Assistant, AI Analytics Assistant, AI CRM Assistant, Large Language Models (LLMs), AI Customer Service Assistant, AI Chatbot
- Indexed
- 2024-02-28
About Paka AI
What is Paka AI
Paka AI is a platform that offers AI-powered agents for business communication. These agents can handle incoming calls, route them to the right department, schedule appointments, and engage with customers via WhatsApp. The service is designed to be available 24/7, ensuring no call is missed. It aims to reduce the burden on human staff by automating routine inquiries and tasks.
Key features
The platform includes an AI receptionist that answers calls professionally, smart call routing based on caller intent, a message center that captures and emails messages, and appointment scheduling integrated with calendars. It also supports WhatsApp engagement for responding to inquiries and follow-ups. Users can customize the agent's tone and style with options like Professional, Friendly, Urgent, and Creative. The system is described as smart, secure, plug-and-play, and scalable.
Use cases
Paka AI is suitable for businesses that want to improve their customer communication. It can handle first-level conversations, ensuring every caller feels heard. It helps capture leads and queries that might otherwise be missed, especially after hours. By automating routine tasks, it allows staff to focus on complex interactions. The service is available in multiple countries and can be used across various industries, including medical and legal services where a professional tone is preferred.
Pricing
Paka AI offers three plans based on AI minute usage. The Basic Plan costs $25 per month and includes 40 minutes, with additional minutes at $0.20 each. It includes 1 bot, 30 days of call history, message center, appointment scheduling, and optional WhatsApp integration up to 100 messages for $5, with additional messages at $0.05 each. The Advanced Plan is $90 per month with 400 minutes, additional minutes at $0.15, 2 bots, unlimited call history, and WhatsApp up to 1,000 messages for $30, extra at $0.04. The Expert Plan is $500 per month with 3,500 minutes, additional minutes at $0.10, 3 bots, unlimited history, and WhatsApp up to 4,000 messages for $100, extra at $0.03. No long-term contracts are required.
Questions
Paka AI FAQ
- What is Paka AI?
- Paka AI is an AI tool available as a web app in the AI Email Assistant, AI Analytics Assistant, AI CRM Assistant categories. Paka AI provides AI agents that handle phone calls and WhatsApp messages for businesses. It automates customer interactions, including call routing, appointment scheduling, and message capture.
- What is Paka AI used for?
- Paka AI is filed under AI Email Assistant, AI Analytics Assistant, AI CRM Assistant, Large Language Models (LLMs), AI Customer Service Assistant, AI Chatbot in the AITOOLIST index. Paka AI provides AI agents that handle phone calls and WhatsApp messages for businesses. It automates customer interactions, including call routing, appointment scheduling, and message capture.
- Is Paka AI a web app, an extension or a native app?
- Paka AI is a web app.
Listed in the AITOOLIST index since 2024-02-28.