Web app
Luminous CRM
Luminous CRM is a WhatsApp engagement platform that enables businesses to broadcast bulk messages, automate conversations with AI chatbots, and provide multi-agent live chat support. It is designed for businesses and agencies looking to enhance customer engagement and support on WhatsApp.
- Platform
- Web app
- Categories
- AI Lead Generation, AI Customer Service Assistant, AI Chatbot, AI Advertising Assistant, AI CRM Assistant
- Indexed
- 2024-02-19
About Luminous CRM
What is Luminous CRM
Luminous CRM is a complete WhatsApp engagement platform powered by the official WhatsApp Business API. It allows businesses to broadcast bulk promotional messages to unlimited users, automate messages with AI-powered chatbots for 24/7 engagement, and enable multi-agent live chat for customer support. The platform is designed to help businesses acquire, convert, and re-engage customers on WhatsApp, with features like in-built CRM, campaign management, and real-time analytics.
Key features
Key features include:
- Broadcast bulk messages to unlimited users without getting the number blocked.
- AI-powered chatbots for automated rich-media responses and 24/7 customer support.
- Multi-agent live chat on the same WhatsApp Business number, with quick replies and smart chat routing.
- In-built CRM to manage contacts, tags, and attributes for better engagement.
- Real-time campaign analytics for sent, delivered, read, and replied messages.
- Smart retargeting by automatically segregating audiences based on delivery status.
- Integrations with e-commerce platforms, CRMs, and payment portals via APIs.
Use cases
Luminous CRM can be used for:
- Sending promotional offers, discount coupons, and festival wishes to customers.
- Automating customer acquisition, engagement, and support with AI chatbots.
- Providing multi-agent live chat support to handle customer queries efficiently.
- Running retargeting campaigns to increase sales and engagement.
- Monitoring team response and resolution times to improve customer experience and CSAT scores.
Pricing
The page does not provide specific pricing details. It mentions a free trial and the ability to get the WhatsApp Business API in 10 minutes, but no pricing plans are listed.
Questions
Luminous CRM FAQ
- What is Luminous CRM?
- Luminous CRM is an AI tool available as a web app in the AI Lead Generation, AI Customer Service Assistant, AI Chatbot categories. Luminous CRM is a WhatsApp engagement platform that enables businesses to broadcast bulk messages, automate conversations with AI chatbots, and provide multi-agent live chat support. It is designed for businesses and agencies looking to enhance customer engagement and support on WhatsApp.
- What is Luminous CRM used for?
- Luminous CRM is filed under AI Lead Generation, AI Customer Service Assistant, AI Chatbot, AI Advertising Assistant, AI CRM Assistant in the AITOOLIST index. Luminous CRM is a WhatsApp engagement platform that enables businesses to broadcast bulk messages, automate conversations with AI chatbots, and provide multi-agent live chat support. It is designed for businesses and agencies looking to enhance customer engagement and support on WhatsApp.
- Is Luminous CRM a web app, an extension or a native app?
- Luminous CRM is a web app.
Listed in the AITOOLIST index since 2024-02-19.