Web app
Klaviyo
Klaviyo is an AI-powered marketing and service platform for consumer brands. It unifies email, SMS, and other channels with customer data to automate personalized campaigns and support.
- Platform
- Web app
- Categories
- AI Email Assistant, AI Lead Generation, AI Email Marketing, AI Advertising Assistant
- Indexed
- 2024-02-19
About Klaviyo
What is Klaviyo
Klaviyo is an autonomous B2C CRM and AI marketing platform that unifies customer data and automates email, SMS, RCS, WhatsApp, and mobile push to drive personalized, revenue-generating campaigns. Built as both a system of record and system of action, Klaviyo combines a customer data platform, real-time signals, and AI agents to power automated insights and one-click execution. It is designed for ambitious consumer brands and powers over 196,000 brands across 100 countries.
Key features
Klaviyo offers AI agents like Composer, which audits flows, segments, and forms to create on-brand campaigns from a single prompt, and Customer Agent, a 24/7 customer service that resolves 65% of questions autonomously. The platform includes email marketing, SMS, WhatsApp, mobile push, reviews, social marketing, and RCS for Business. It also provides a customer data platform (KDP) that unifies behavioral, transactional, and engagement data in real-time, along with analytics and benchmarks.
Use cases
Klaviyo is used for omnichannel marketing campaigns, personalized customer support, and analytics. It helps brands automate email and SMS flows, deliver real-time personalized messages, and provide 24/7 support with AI agents. The platform supports service teams with faster resolutions and upselling opportunities. It also enables brands to consolidate their tech stack, reducing costs and improving efficiency, as evidenced by customer stories showing savings and growth.
Pricing
Klaviyo offers a free plan with core features. Paid plans scale based on the number of contacts and channel usage, such as email and SMS. Enterprise pricing is available for large organizations with advanced needs.
Questions
Klaviyo FAQ
- What is Klaviyo?
- Klaviyo is an AI tool available as a web app in the AI Email Assistant, AI Lead Generation, AI Email Marketing categories. Klaviyo is an AI-powered marketing and service platform for consumer brands. It unifies email, SMS, and other channels with customer data to automate personalized campaigns and support.
- What is Klaviyo used for?
- Klaviyo is filed under AI Email Assistant, AI Lead Generation, AI Email Marketing, AI Advertising Assistant in the AITOOLIST index. Klaviyo is an AI-powered marketing and service platform for consumer brands. It unifies email, SMS, and other channels with customer data to automate personalized campaigns and support.
- Is Klaviyo a web app, an extension or a native app?
- Klaviyo is a web app.
Listed in the AITOOLIST index since 2024-02-19.