Web app
Hyversa
Hyversa is a customer support platform for Shopify stores that combines live chat, AI chatbot, FAQ, video tutorials, and meeting booking in one widget. It helps businesses respond faster and capture leads.
- Platform
- Web app
- Categories
- AI Customer Service Assistant
- Indexed
- 2024-04-04
About Hyversa
What is Hyversa
Hyversa is a customer support solution designed for Shopify stores. It replaces multiple apps by offering live chat, AI chatbot, FAQ, video tutorials, and meeting booking in a single widget. Trusted by 4,000+ businesses, it aims to streamline support and increase sales. The platform includes AI-written replies and summaries to help agents respond faster, and a workflow builder for automation.
Key features
Hyversa includes a live chat for real-time conversations, an AI chatbot builder with drag-and-drop functionality, and workflow automation to handle inquiries automatically. AI-written replies suggest responses, and AI summaries condense customer messages. It also offers a FAQ widget to reduce repetitive queries, video tutorials from YouTube and Vimeo, and lead capture with CRM integration. Book a meeting feature syncs with Google Calendar.
Use cases
Hyversa is used by e-commerce businesses to improve customer support and increase sales. It helps reduce response times, capture leads, and automate common queries. The workflow builder can trigger actions based on visitor behavior, such as offering discounts to high-value carts. The AI chatbot handles support and onboarding, while the FAQ widget provides self-service answers. It is suitable for teams of all sizes, from small stores to larger operations.
Pricing
Hyversa offers a Starter plan at $39/month after a 7-day free trial, including 1 domain, up to 3 operators, live chat, AI-written replies, basic chatbot editor, 1,000 chatbot users, FAQ widget, email support, and CSV lead export. The Pro plan, at $79/month, adds 3 domains, up to 8 operators, advanced chatbot editor, and 10,000 chatbot users. Pricing is simple with no hidden fees.
Questions
Hyversa FAQ
- What is Hyversa?
- Hyversa is an AI tool available as a web app in the AI Customer Service Assistant category. Hyversa is a customer support platform for Shopify stores that combines live chat, AI chatbot, FAQ, video tutorials, and meeting booking in one widget. It helps businesses respond faster and capture leads.
- What is Hyversa used for?
- Hyversa is filed under AI Customer Service Assistant in the AITOOLIST index. Hyversa is a customer support platform for Shopify stores that combines live chat, AI chatbot, FAQ, video tutorials, and meeting booking in one widget. It helps businesses respond faster and capture leads.
- Is Hyversa a web app, an extension or a native app?
- Hyversa is a web app.
Listed in the AITOOLIST index since 2024-04-04.
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