Feedback Widget by Olvy

Olvy offers a range of features to streamline feedback management. It unifies feedback from multiple channels, including Slack, Discord, Twitter, Telegram, and Play Store, into one place. The AI Auto Listener Agent automatically identifies and imports genuine feedback, filtering out irrelevant content. Users can ask questions to Olvy AI to discover insights, such as common user frustrations. The platform also includes sentiment analysis to understand user emotions, thematic analysis to identify key concerns, and feedback translation to listen to users in any language. Additionally, Olvy provides reports and the ability to identify feedback types automatically.

Olvy is used by product teams to manage and analyze customer feedback efficiently. It helps in unifying feedback from various channels, saving time on manual sorting and analysis. Teams can use Olvy to discover patterns and anomalies in feedback, answer business questions, and prioritize actions based on insights. The platform also supports feature adoption through its embedded changelog widget, as seen with Smplrspace. Olvy is also used to increase team productivity, as demonstrated by Lottiefiles, which saw a 65% increase in productivity. It is suitable for teams looking to stay connected to user needs and improve their products continuously.