Web app
Ebi.Ai
Ebi.Ai provides AI-powered customer assistants for businesses, built on 24 years of experience. It helps companies automate customer interactions to increase satisfaction, capacity, and reduce costs.
- Platform
- Web app
- Categories
- AI Customer Service Assistant, AI Chatbot
- Indexed
- 2024-02-19
About Ebi.Ai
What is Ebi.Ai
Ebi.Ai is a platform that enables businesses to launch AI-powered customer assistants quickly, either by using their self-service tools or by hiring Ebi.Ai to build and manage the assistant. The company claims to have provided AI assistants to over 20,000 global businesses, with an average success rate of 96%. They emphasize their experience in AI, data, and digital transformation, and offer a free 14-day trial with no credit card required.
Key features
The platform allows you to build, launch, and manage an AI assistant for free for the first 14 days. After the trial, you can choose a tier that suits your needs. Ebi.Ai offers AI SaaS for quick deployment (go live in 15 minutes), AI Supervision where they manage the AI for you, and AI Services for applying AI across your whole organization. They also provide integrations with various systems and claim a proven 533% ROI within 6 months.
Use cases
Ebi.Ai's AI assistants are used across various industries including retail, e-commerce, travel, leisure and fitness, finance and insurance, property, and government. For example, in e-commerce, they automate 99% of customer enquiries; in travel, they reach customers across multiple channels; and in government, they support multiple departments to target resources based on real-time customer need. The assistants can handle calls outside of contact centre hours, reducing pressure on service centres.
Pricing
Ebi.Ai offers a free 14-day trial with no credit card required. After the trial, you can select a tier based on the features you want. The page mentions 'pay-as-you-grow' but does not list specific pricing details. For more information, you would need to contact them or sign up.
Questions
Ebi.Ai FAQ
- What is Ebi.Ai?
- Ebi.Ai is an AI tool available as a web app in the AI Customer Service Assistant, AI Chatbot categories. Ebi.Ai provides AI-powered customer assistants for businesses, built on 24 years of experience. It helps companies automate customer interactions to increase satisfaction, capacity, and reduce costs.
- What is Ebi.Ai used for?
- Ebi.Ai is filed under AI Customer Service Assistant, AI Chatbot in the AITOOLIST index. Ebi.Ai provides AI-powered customer assistants for businesses, built on 24 years of experience. It helps companies automate customer interactions to increase satisfaction, capacity, and reduce costs.
- Is Ebi.Ai a web app, an extension or a native app?
- Ebi.Ai is a web app.
Listed in the AITOOLIST index since 2024-02-19.