Web app
cloodot.com
Cloodot is an AI employee for sales and support that unifies WhatsApp, Instagram, Facebook, and webchat into one inbox. It qualifies leads, resolves routine tickets, and hands off to humans with context.
- Platform
- Web app
- Categories
- AI Customer Service Assistant, AI Chatbot, AI CRM Assistant, AI Reviews Assistant, AI Analytics Assistant
- Indexed
- 2024-03-11
About cloodot.com
What is Cloodot?
Cloodot is an AI-powered employee for sales and support teams. It brings WhatsApp, Instagram, Facebook, and webchat into a single inbox, grouping messages by customer identity. The AI agent, built on LLMs, understands intent, pulls live data from your CRM, and takes actions like booking, refunding, and upselling in plain conversation. It is designed to handle routine queries 24/7, allowing human agents to focus on complex or sensitive interactions.
Key features
Cloodot offers a unified inbox across multiple channels, an AI agent that can take actions via integrations with Shopify, Salla, HubSpot, and calendar, and a no-code builder for training on your docs and creating visual flows. It supports 40+ languages with auto-detection and RTL handling. You can customize the AI persona's greeting, personality, languages, reply length, and follow-up behavior. It includes human handoff rules, versioning, a playground for testing, and grounded answers from your knowledge base.
Use cases
Cloodot is used by businesses to handle sales and support on messaging channels. It qualifies leads, resolves routine tickets, and upsells in conversation. It can check order status, book appointments, look up accounts, or hit any API via Skill Sets. It also enables sending WhatsApp campaigns to specific customer segments. The AI reduces manual workload and improves response times, leading to increased revenue and CSAT.
Pricing
The page does not provide specific pricing details. It states that plans scale with your conversation volume, but exact costs are not listed. For more information, you would need to contact Cloodot directly.
Questions
cloodot.com FAQ
- What is cloodot.com?
- cloodot.com is an AI tool available as a web app in the AI Customer Service Assistant, AI Chatbot, AI CRM Assistant categories. Cloodot is an AI employee for sales and support that unifies WhatsApp, Instagram, Facebook, and webchat into one inbox. It qualifies leads, resolves routine tickets, and hands off to humans with context.
- What is cloodot.com used for?
- cloodot.com is filed under AI Customer Service Assistant, AI Chatbot, AI CRM Assistant, AI Reviews Assistant, AI Analytics Assistant in the AITOOLIST index. Cloodot is an AI employee for sales and support that unifies WhatsApp, Instagram, Facebook, and webchat into one inbox. It qualifies leads, resolves routine tickets, and hands off to humans with context.
- Is cloodot.com a web app, an extension or a native app?
- cloodot.com is a web app.
Listed in the AITOOLIST index since 2024-03-11.