Web app
Click2Magic
Click2Magic is a live chat software for websites and mobile apps that helps businesses identify qualified leads and provide customer support. It offers AI chatbots, customizable widgets, and multi-platform support for sales, marketplaces, and support teams.
- Platform
- Web app
- Categories
- —
- Indexed
- 2024-02-19
About Click2Magic
What is Click2Magic
Click2Magic is an enterprise-grade live chat software designed for websites and mobile apps. It enables businesses to communicate with customers in real-time, understand their behavior, and identify qualified leads. The platform supports sales, marketplace, and support scenarios, offering a single interface to manage multiple web properties. It includes features like customizable widgets, chat history archives, and file attachments (text, audio, video).
Key features
Click2Magic provides a single interface that hosts multiple web properties, allowing businesses to manage all customer interactions from one place. It offers powerful archives to view chat history, ensuring no conversation is lost. The widget is customizable and can be launched as needed. It supports text, audio, and video file attachments, enhancing communication. The platform also integrates AI chatbots for automated responses and human intervention when necessary.
Use cases
Click2Magic is used for live chat for sales, enabling personalized customer-enterprise conversations to boost sales. For marketplaces, it integrates chatbot services into multi-vendor online platforms to increase reach and business. For support, it handles volumes of support tickets with AI chatbots and support teams, solving customer concerns faster. It also helps in acquiring customers on web properties and mobile/browser, engaging them with or without human intervention, and ensuring customer satisfaction.
Pricing
The page does not provide specific pricing details. It mentions a free personalized demo and a schedule demo option, but no pricing tiers are listed. For pricing information, users are directed to contact the company via email or schedule a demo.
Questions
Click2Magic FAQ
- What is Click2Magic?
- Click2Magic is an AI tool available as a web app. Click2Magic is a live chat software for websites and mobile apps that helps businesses identify qualified leads and provide customer support. It offers AI chatbots, customizable widgets, and multi-platform support for sales, marketplaces, and support teams.
- Is Click2Magic a web app, an extension or a native app?
- Click2Magic is a web app.
Listed in the AITOOLIST index since 2024-02-19.