Web app
AI Chatbot
Verloop.io is an enterprise agentic AI suite that automates phone calls and omnichannel chats in 80+ languages. It helps businesses resolve repetitive queries, improve CSAT, and reduce support costs.
- Platform
- Web app
- Categories
- —
- Indexed
- 2024-02-19
About AI Chatbot
What is Verloop.io
Verloop.io is an enterprise-grade AI platform designed to automate customer conversations across voice and chat channels. It offers Voice AI Agents for handling inbound and outbound phone calls, along with omnichannel support for messaging platforms. The platform supports over 80 languages, including 10+ Indian languages and Arabic dialects, making it suitable for global enterprises. It aims to resolve repetitive queries efficiently, reduce operational costs, and enhance customer experience.
Key features
The platform includes AI Agents for automated responses, a Co-pilot for human agents to assist in real-time, and Sparks Auto QA for automated quality assurance. It provides reports and analytics for performance tracking. The AI Agent Assist feature leverages LLMs to give agents real-time support, reducing training time. The platform integrates with various channels like WhatsApp and voice, and offers an ROI calculator to estimate savings.
Use cases
Verloop.io is used by enterprises to automate customer support, reducing support costs by up to 40%. It helps resolve 60% more queries from day one, deflect support queries, and improve CSAT by 70%. It is also used for outbound AI calls, such as proactive outreach and follow-ups. The platform is deployed across industries, as evidenced by case studies like MediBuddy, which increased CSAT to over 90%.
Pricing
The page does not provide specific pricing details. It offers a free proof of concept (POC) and encourages booking a demo to get started.
Questions
AI Chatbot FAQ
- What is AI Chatbot?
- AI Chatbot is an AI tool available as a web app. Verloop.io is an enterprise agentic AI suite that automates phone calls and omnichannel chats in 80+ languages. It helps businesses resolve repetitive queries, improve CSAT, and reduce support costs.
- Is AI Chatbot a web app, an extension or a native app?
- AI Chatbot is a web app.
Listed in the AITOOLIST index since 2024-02-19.